55 Drury Lane is part of TPM Portfolio. Upon transfer of the contract to Donland we resolved many outstanding issues such as rebalancing the air conditioning and ventilation, all within the first quarter. As well as looking after the building for the landlord, we now carry out maintenance for tenants under separate contracts.
This is a multi-tenanted property providing high-end accommodation for corporate clients. Tenants have high expectations on service delivery and expect a rapid response to reactive issues. Tenants have access to the Octanise CAFM software which immediately notifies us of issues and helps us respond in a timely manner and meet their expectations.
"We have been working with Donland Engineering for over 7 years on numerous assets across our portfolio. During that time, we have benefitted from Donland Engineering's professional and pragmatic approach to both planned and reactive works. Their detailed understanding of both our properties and the importance of first class customer care has been invaluable in helping us deliver best in class property management services to our tenants and our clients."
Andreas Liesche - Managing Director, This Property Matters Ltd